What’s included in the MSA package?
With Superdesk's Managed Services Agreement (MSA), you gain access to a full suite of services that manage your Superdesk platform from top to bottom. Here’s what’s included:
Fully managed hosting
Choose between cloud or on-premise hosting to suit your organization’s needs. We manage everything, from server setup to ongoing performance optimization.
Proactive monitoring and performance optimization
We keep your system running smoothly with regular monitoring and performance enhancements. Any potential issues are addressed proactively, ensuring minimal disruption to your operations.
24/7 priority support
Our dedicated support team is available around the clock to ensure your newsroom stays up and running without interruptions. We provide priority support for critical issues to quickly resolve any technical challenges.
Seamless integration with all Superdesk modules
Our MSA supports seamless integration with Superdesk’s modules like Planning, Analytics, Publisher, and Newshub, ensuring that all components of your newsroom workflow are optimized and working together.
Regular security updates and performance eEnhancements
Your newsroom’s security is a top priority. We provide regular updates and patch management to ensure your systems are secure and running at optimal performance.
How It Works?
The MSA is tailored to suit the unique needs of your newsroom. With this all-inclusive plan, Superdesk's team becomes an extension of your organization, taking on the responsibility for your newsroom’s IT infrastructure and technical maintenance.
Full technical management
Our team manages the entire infrastructure, from hosting to performance optimization, saving you valuable time and resources.
Scalable and flexible
As your newsroom grows, Superdesk grows with you. Our MSA is scalable, allowing you to adjust your services based on your needs.
Dedicated support
With our priority support, you'll have direct access to our expert engineers, ensuring your team can focus on content while we handle any technical concerns.
Investment
The Managed Services Agreement (MSA) is available starting at €2000/month. This base price includes fully managed hosting, system monitoring, and 24/7 priority support. Pricing scales based on the size of your newsroom and specific requirements, ensuring that you only pay for what you need.
Get a Tailored Quote. Every newsroom is unique. Contact us to receive a custom quote that reflects your newsroom’s size, technical needs, and service requirements.
Why Choose Superdesk’s Managed Services Agreement?
No licensing fees
With MSA, you only pay for the services you use. There are no hidden licensing fees, and our transparent pricing ensures you know exactly what you’re getting.
Fully managed solution
We handle everything, from hosting to technical maintenance, so your team can focus on delivering high-quality content.
Scalable as you grow
Superdesk’s MSA grows with your newsroom. Whether you’re a small team or a large-scale operation, our services can scale to meet your needs.
24/7 expert support
Enjoy peace of mind with our around-the-clock priority support, ensuring any technical issues are resolved swiftly and efficiently.
Get Started with Superdesk MSA
Ready to simplify your newsroom operations and focus on what matters most? Start with Superdesk’s Managed Services Agreement and let us handle the technical aspects of your infrastructure.
Request a custom quote
Contact us to get a tailored quote based on your newsroom’s needs.
Schedule a demo
See how Superdesk can optimize your newsroom operations. Book a demo with us today to explore the platform’s capabilities.
