Let Superdesk handle the tedious tasks while your journalists focus on the news. We’re more interested in saving journalists from being used as robots than we are in the fantasy of robots becoming journalists.
We are proud of the Superdesk user interface and working spaces. Journalists can go about their business while being presented with only those controls that they need to do their particular work. It allows them to focus on the job without needless distraction.
This elegant simplicity hides incredible flexibility and power, though. Customisation by users to suit their individual needs and preferences gives them the control to ensure that their workspace is optimised for what their work demands and how they like to do it.
Journalists have private spaces for working on story ideas, hidden from search, and they can edit and maintain personal dictionaries to cover unusual words and proper nouns that they use frequently. They can also build up a library of abbreviations which may be expanded when typed; one might want GSK to expand to GlaxoSmithKline, for instance, or DWP for Department of Work and Pensions.
Sometimes, today’s newsrooms can be stretched so far that even one or two no-shows on the production team mean someone having to cover two or perhaps more areas at once.
No problem. In Superdesk, anyone can create custom workspaces and configure them to provide views into any stages on multiple desks at the same time. No need to switch views back and forth between desks.
Or maybe, for some big, breaking news stories or one-off special events, you’ll want to create similarly hybrid views. Or, on a more human level, you might want to set up a widget to monitor the cricket or rugby scores … even though your work has nothing to do with sport. Superdesk lets you do that, too.
Or how about creating an entirely new desk for the Olympics or World Cup or national election? Yes, you can do it in minutes.
Superdesk lets you do all of this as an editorial user - no need to contact your IT department.
Sometimes editors and producers want to see everything available on a big story as it is created - in their own newsrooms or as it comes in on various third-party feeds.
Superdesk allows editorial users to create complex search queries across multiple, chosen repositories and ingest sources and display real-time results in a dashboard widget or monitoring view. Such custom searches may also be shared with others in your newsroom.
As a journalist in Superdesk, if you ever find a task repetitive, we have tools to help. At any time during article creation or editing, a journalist may choose to make a template of that job. One example would be market open/close reports from each major global index every weekday.
A finance journalist could set up a template containing all necessary pro-forma wording and metadata (including output destinations) and tell Superdesk to create it in a chosen stage on a desk at a certain time of day, and specify on which days this should happen.
Superdesk users can create profiles that define elements of content and metadata to suit new products or customers. So, you think that you might have takers for a new style of article, maybe one tailored for sport news on mobiles? Knock yourself out. Create a profile to accept a feature video, with text below that and maybe a couple of pictures in between. Play with it, tweak it - show it to potential customers to get their feedback.
Happy with it? Great: now you can make it available in Superdesk and give your customers what they want. Naturally, you can do this without generating endless IT change-requests as you refine your product ideas.
It's easy to go word-blind: we've all read over our work and missed obvious errors because when we read our own writing our brains let us see what we think we wrote rather than what we actually wrote. Superdesk tries to help. When giving your copy a final read, toggle to a custom view that changes the font size, background colour and line breaks so that your tired eyes see something fresh. It's not much, but it gives you a fighting chance of catching a slip-up you might otherwise have missed.
Many news organisations create and publish content in multiple languages. Superdesk allows journalists working in the same Superdesk installation to set the UI in their preferred language, even as their colleagues around them are using others.